Professional Technical Documentation & Content Strategy
The wordbird | DOCS offering provides the essential interface between your product and its users. Excellent documentation is essential today – whether it involves complex machine operating manuals, intuitive software handbooks or detailed API documentation.
We provide comprehensive support in writing, structuring, publishing and localising your content, so that everyone from technicians and software end-users to developers finds exactly the information they need.
What we offer
We analyse your existing content and take it to a new level. We combine technical understanding with linguistic precision. This includes developing new documentation structures, managing your terminology and creating style guides. We transform complex logic into clear instructions and provide technical support in implementing modern documentation software and automated workflows.
Highlights
- Technical Writing & Documentation
- Content Strategy
& Information
Architecture
- Expert knowledge in MadCap Flare & Automation
- API documentation for developers
- Modernisation of legacy content
Your benefits
- Expert knowledge: We offer specialised expertise in tools such as MadCap Flare, single-sourcing and multi-channel publishing.
- Target group-oriented: We translate complex technical facts into understandable language – whether for B2B customers or developers.
- Innovation & automation: We structure modern workflows, including AI-supported content processes and automated deployment pipelines.
- Tailor-made strategy: Analysis and optimisation of your existing documentation, as well as advice on tool selection.
- Terminology management: Standardisation of your corporate language for consistent communication across all channels.
- Technical depth: Documentation of APIs, cloud solutions and backend architectures for seamless integrations.
Contact us for a no-obligation consultation and a customised quote.
Email: office@wordbird.at Telephone: +43 1 9971837
TESTIMONIALS
wordbird | DOCS
“Working with Philipp from Wordbird has been an absolute highlight for our software engineering team. His documentation is incredibly clear, well-structured, and detailed – often showing a level of product understanding that rivals our own! Philipp has a real talent for turning complex technical concepts into content that’s easy to navigate and genuinely helpful.
His communication is fantastic, his questions are sharp, and he consistently delivers top-quality work right when we need it. Thanks to him, our internal and customer-facing documentation has reached a whole new level of clarity and usability.
If you’re looking for someone who combines expertise, enthusiasm, and exceptional professionalism, I couldn’t recommend Philipp more highly.”
★★★★★
“Philipp has been writing documentation for my team since I started. He has been professional, asks good questions to ensure accurate documentation, and patient with obtuse answers to his questions.”
Peter Harris★★★★★
“Ich kenne Wordbird seit einigen Jahren als Betreuer technischer Software Dokumentation und bin mit deren Service und Leistung sehr zufrieden.”
Heinz Meissl★★★★★
“Wir arbeiten mit wordbird intensiv seit mittlerweile zwei Jahren bei einem äußerst wichtigen Projekt zusammen. Es ist eine ausnehmend professionelle, zuverlässige und erfolgreiche Partnerschaft daraus entstanden. Uneingeschränkt können wir das Unternehmen weiterempfehlen.”
Josef Janisch★★★★★
Frequently asked questions about wordbird | DOCS
Which tools do you use for documentation?
We are experts in common content management systems, especially MadCap Flare, and integrate ourselves into your existing tool landscape (e.g. Git, Confluence).
Can you also revise existing documentation?
Yes, a large part of our work consists of analysing and optimising existing content (“legacy content”) in order to bring it up to modern standards and formats.
Do you also offer API documentation?
Yes, we also document technical interfaces, cloud solutions and backend architectures in a target group-oriented manner for developers.